Ticket policy

All people entering the festival grounds do so at their own risk. No liability is assumed by owners, managers, officers, agents, employees, promoters, sponsors or any other individuals or entities associated with the event.

All sales are final. No refunds or exchanges. Country Jam is not responsible for lost, stolen, or forgotten tickets or passes.

To claim tickets held in will-call, you must provide a valid picture ID.

Country Jam reserves the right to refuse and/or revoke any ticketed admission without refund.

Wristbands must be worn at all times. Individuals not wearing a wristband will not be allowed entry, no exceptions.

Tickets obtained from sources other than Country Jam, may be lost, stolen or counterfeit, and in such case will not be honored. It is unlawful to obtain admission by fraud. All such admissions or attempted admissions will be prosecuted to the fullest extent of the law.

All gates close 30 minutes after the last act and you will not be wristbanded after that point.

Concert is rain or shine.

All artists and times of performances are subject to change and/or cancellation without further notice.

Have your ID with you at all times. You will need it to purchase alcohol or to enter bar areas. Country Jam has a zero tolerance on underage drinking. No minors are allowed in bar areas.

All bags are subject to search when entering the Country Jam grounds. Only empty water bottles will be allowed into the festival bowl, and/or one factory sealed water bottle. No coolers allowed.

No glass containers are allowed.

No outside alcohol is permitted on festival grounds. Outside alcohol is only permitted in the camping area.

Vehicles are subject to search upon entry and while on festival grounds. Country Jam staff will be searching for items such as fireworks, weapons, illegal drugs, off road vehicles, and anyone trying to sneak in illegally.

Items confiscated by security will not be returned under any circumstances.

Anyone on the festival grounds without the proper ticket or wristband is subject to fines up to $1000 for trespassing.

No party is allowed to reproduce, print, sell, promote, give away, or solicit ANY items or property that bear the name(s) or logo(s) of the FESTIVAL AND/OR THE ENTERTAINERS IN WHOLE OR IN PART. Anyone doing so is infringing on Trademark rights and jurisdictions and will be prosecuted to the fullest extent of the law. Country Jam reserves the right to confiscate ALL contraband items.

No professional recording (photo, audio, video) equipment. Absolutely no drones. No detachable zoom lenses, tripods or other commercial equipment is allowed without express written consent from Country Jam management.

Absolutely no firearms of any kind are allowed with or without a permit. No knives of any kind are allowed inside the festival bowl itself.

Pets are not allowed anywhere in the festival, camping or parking areas.

No golf carts, boats, power scooters, dirt bikes, bicycles, or ATVs are allowed on site. No cruising on motorcycles or in vehicles within the campground or parking lots.

Please be advised that by attending the event you are implicitly agreeing that Country Jam may use any photos taken of you by our photographers for promotional purposes, and your image may be used on our website, social media, TV spots, or printed materials.

Any violation of the above policies will result in having your armband removed and being escorted from the festival and/or campgrounds with no refunds and subject to fine(s) according to state and local ordinances.

NO FOOD OR BEVERAGE CARRY-INS ALLOWED ON FESTIVAL GROUNDS
NO PROFESSIONAL VIDEO EQUIPMENT ALLOWED ON THE FESTIVAL GROUNDS.
YOU WILL BE SUBJECT TO SEARCH AT THE GATES